Terms of Service

Scope of services

We deliver consulting, design, development, marketing, security, and AI services described on this website or in individual proposals. Specific deliverables, timelines, and responsibilities are defined in the relevant statement of work or order form.

Acceptance of terms

Accessing the website does not create a commercial relationship. A binding agreement arises once you sign a proposal, place an order, or otherwise confirm engagement in writing.

Client responsibilities

You agree to provide accurate information, timely feedback, and necessary access to systems or materials needed to deliver the services. Delays or omissions on your side may impact schedules and costs.

• Ensuring that supplied content complies with intellectual property and privacy laws.
• Maintaining secure credentials for shared environments and notifying us immediately about suspected breaches.
• Obtaining consent from your customers or employees before sharing their personal data with us.

Fees and payment

Pricing, payment schedules, and invoicing terms are specified in each proposal. Unless stated otherwise, invoices are payable within 14 days by bank transfer in PLN or EUR. Late payments accrue statutory interest and may pause service delivery until balances are settled.

Change requests

Any scope adjustments must be agreed in writing. We will inform you about the impact on cost or timeline before proceeding with additional work.

Intellectual property

Upon full payment, you receive a worldwide, non-exclusive licence or transfer of deliverables as specified in the agreement. We retain rights to pre-existing tools, frameworks, and know-how used to deliver the services.

Confidentiality

Both parties agree to keep confidential information received in the course of cooperation secure and not disclose it to third parties without consent, except where required by law.

Service warranties

We warrant that services will be delivered with reasonable skill and care in line with industry standards. Unless explicitly stated, we do not provide guarantees of specific business outcomes, rankings, or uninterrupted availability.

Liability

To the extent permitted by law, our aggregate liability for any claim is limited to the fees paid for the relevant services in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, loss of profits, or data caused by factors beyond our control.

Security and compliance

We follow secure development and DevSecOps practices appropriate to the engagement. You remain responsible for operating your infrastructure, granting user access, and maintaining backups unless otherwise agreed.

Suspension or termination

We may suspend or terminate services with prior notice if invoices remain unpaid, cooperation is impossible due to legal or security concerns, or you materially breach these terms. Either party may terminate a long-term engagement with 30 days' written notice.

Governing law and disputes

These Terms are governed by the laws of Poland. Any disputes will be resolved amicably whenever possible, and otherwise submitted to the competent court in Bydgoszcz, Poland.

Changes to the terms

We may update these Terms to reflect legal requirements or service improvements. The latest version is published on this page with the effective date indicated. Material changes will be communicated in advance when feasible.

Contact

Questions regarding these Terms can be sent to contact@appsecservices.com or AppSec Services sp. z o.o., Makowa 11, 86-022 Aleksandrowo, Poland.